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Emergency Sewer Backups/Sewer Maintenance

Emergency Sewer Backups

Sewer calls will be handled by Aqua, and not Cheltenham Township. 

If you have a sewer emergency, please contact Aqua PA call center 24/7 at (877) 987-2782.

If you see WATER COMING OUT OF MANHOLES, please call 911.

If you experience any of the following issues, please call 215-635-3864 any time, day or night; If you do not receive a return call from a Supervisor after five minutes, please call  215-885-1600, ext. 460.
  • your toilet or sink overflows.
  • your drain makes a gurgling sound.
  • you smell a sewer odor.
  • your drains work poorly during a heavy rain.

Do do not email or call the Township or Commissioners  because Aqua now owns and manages Cheltenham Township's sewer system.

Sewer Tips

  • Don’t flush diapers, paper towels, baby wipes, wet wipes, medications or any other material – except toilet paper and human waste – into toilets.
  • Minimize the use of garbage disposals.
  • Don’t dump cooking grease into drains. (See Fats, Oils and Grease Ordinance.)
  • The Township will not be responsible or be liable for damages and/or losses that occurred due to the negligence or the fault of another party.
  • Tips of avoiding sewer back-ups and drain clogs
      Cheltenham Township   ~   8230 Old York Road   ~   Elkins Park, PA 19027
      Hours: Monday-Friday, 8AM-4:30PM
      Phone: 215-887-1000   ~   Fax: 215-887-1561
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